Shipping & Returns
SHIPPING
We aim to dispatch all UK orders within 1–3 working days via Royal Mail Tracked 48 with Signature.
Once your order has been dispatched, you will receive a tracking number by email.
If you have any questions regarding your order, please contact us at contact@celina-k.com.
Whether you’re treating yourself or someone special, every Celina-K order arrives beautifully packaged in our signaturepouch.
INTERNATIONAL SHIPPING:
We ship worldwide.
International delivery times vary depending on the destination and local customs processing. Most international orders are delivered within 5–14 working days after dispatch.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
A tracking number will be provided once your order has been dispatched so you can follow its journey.
Deliveries to Europe and Worldwide :
Northern Island:£12
Europe and Ireland - £10
USA - £35
Australia - £35
Rest of the World - £35
Taxes and Duties are not included and may be charged upon receipt. Please check your shipping destinations regulations for duties and taxes for further information.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
REFUNDS
For hygiene reasons we are unable to accept returns on earrings unless faulty.